Public Relations for Concerts and Arena Shows with Andy Perez

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Live entertainment public relations for concerts and arena shows, the impact of the digital revolution on ticket sales, and tips on beating the scalpers to good seats with Andy Perez, former West Coast public relations chief for Feld Entertainment, producers of Ringling Brothers and Barnum & Bailey Circus, Disney on Ice, Disney Live and Supercross.   

Before that, he managed the Feld Entertainment account at the Miller Pear Public Relations Agency in Chicago.  He works as an independent public relations practitioner, handling PR or Star Wars in Concert and others.  

Insights on Public Relations for Arena Shows

01:24 – Using integrated communications campaigns to get butts in seats for arena shows, concerts, the circus, and other live entertainment events in a down economy, branding, the precarious shift from a business where the majority of ticket sales were made in advance to one where most ticket sales are now walk-up, and adjusting public relations campaigns to drive ticket sales during, instead before, the local dates.  

03:54 – Defining a live show for marketing, public relations, and advertising and the most common errors live entertainment producers make when purchasing ad time to promote touring arena productions.  

05:57 – Competing for the attention of a value-oriented, family audience, the biggest challenge associated with launching a new live show of any kind is Star Wars in Concert, an arena show that debuted earlier this year in Anaheim.  

07:36 – Planning and organizing pre-publicity opportunities to promote live arena touring shows and what live entertainment producers and promoters compete against when launching new tours.  

09:54 – P.T. Barnum as a public relations pioneer, the Ringling Brothers circus parade as a built-in PR stunt, and working with local agencies like the police force to get the word out that the circus is in town.  

12:38 – Creating advanced ground tours to raise awareness and generate word-of-mouth before a run in any given city.  

13:21 – Zing Zang Zoom’s publicity junket at the Magic Castle, at which mainstream media and mom bloggers interviewed the show’s zingmaster Alex Ramon, the show’s director Shanda Sawyer, and illusionist Jim Steinmeyer.  Schwartzman & Associates was the PR Agency for this production.

16:21 – How a blogger relations campaign used promo codes and special offers to sell 10,000 tickets online.  

18:41 – Focusing a blogger relations campaign geographically, so that local blog coverage drives local ticket sales.  

20:23 – The unique challenges of selling tickets to live family entertainment events on the West Coast of the US versus the Midwest or East Coast, and the second biggest competitor that promoters of large-scale arena performances face.  

23:03 – The impact of the digital revolution on the category of live entertainment is based on the mounting success of agent Tony Selznick of McDonald Selznick Associates, which represents stage directors, choreographers, and dancers.  

23:40 – Is live entertainment impervious to being undercut by the Internet?  

24:10 – Xanadu’s online Tony Award PR campaign used a fictitious press agent to create word-of-mouth on the Net.  

25:23 – Why do live entertainment producers have no photo policies when photos taken and shared by audience members increase awareness that that show is in town?  

27:03 – How live entertainment marketers can use YouTube to collect third-party consumer endorsements.  

28:26 – The advantages and disadvantages of working with Ticketmaster, which LiveNation and online ticket sales versus phone ticket sales are currently acquiring.  

31:51 – Does StubHub present a considerable challenge to Ticketmaster/LiveNation?  

33:15 – Why and how search engine optimization has created an opportunity for ticket scalpers to exacerbate the wedge between live entertainment producers and their ticket-buying public.  

35:55 – How to beat the scalpers at their own game and get the best seats at any live entertainment event.  

38:28 – Buying tickets online versus via phone and adjusting your ticket buying strategy to the size of the venue where the live entertainment show will run.  

40:55 – End