Customer Success Webinars
Unless your customers are using your software regularly, your service isn't essential.
And when budgets tightened, non-essential services are the first ones to go, and your customers churn.
So if you want your clients to keep paying for your solution, product utilization is the key.
Why Me?
I have 20 years experience developing and leading professional development training seminars for entry-level, mid-level and c-suite professionals.
I've done it for a variety of industries, federal government agencies and military commands.
And I've led 2 and 3-day training sessions in the classroom and the cloud.
I specialize in teaching nontechnical users how to use the latest inline tools and services.
I've led trainings for the US Dept. of State, Singapore Ministry of Information, Yamaha, Bombardier, National Rural Electrical Cooperative and many others.
Increase SaaS utilization through fun, informative and useful training sessions that engage and inspire attendees to effectively leverage your solution.

Customer Success Webinars

On Demand eLearning

Live Training & Events
Testimonials

















Customer Success Webinars
How can I provide your customers with fun, insigthful on boarding and product training programs that reinforce customer success?
"I can count on Eric to delivery great webinars."


On Demand eLearning


Eric has led nearly two hundred seminars for clients and conference organizers all over the world and produced dozens of custom elearning courses as well.
He is known for taking attendees beyond just the "why" and into the "how" through step-by-step, live demonstrations and tutorials to on-board users faster to new systems, reinforcing customer success.
Past courses include self-paced modules on digital compliance, healthcare compliance, financial compliance and social media policy development.
Custom Elearning On Demand


On-demand training course library overview demo.


HIPAA compliance training course demo.


Benefits of elearning over classroom training.


Privacy awareness course demo.
Assessment & Certification
Hire a SaaS software veteran and expert online trainer to support your customer success and LD&O needs
Live Training & User Events
Promote Customer Success through Training
Eric Schwartzman has more than 10 years experience leading professional development training seminars for a variety of audiences including the US Dept. of State, Singapore Ministry of Health, Yamaha, Bombardier, National Rural Electrical Cooperative and many others on maximizing the value of subscription-based online tools and services.
Present Live Demos & Tutorials
Eric has led hundreds seminars for clients and conference organizers all over the world on migrating conventional workflows over to best-of-breed software-as-a-service (SaaS) offerings. He is known for explaining not just "why" a digital solution make sense, but presenting live demos on "how" to apply online tools and leading step-by-step tutorials to on-board new users as well.
Hire a SaaS Founder to lead live trainings at your next event
What People Say About Eric’s Seminars


Execs from Red Hat, State of Alaska, Pioneer Natural Resources, World Vision Special Projects, and others discuss workshops led by Eric Schwartzman


















Digital Marketing Podcasts
Podcast edition of a live, weekly video chat about the latest developments in Earned Media.


On the Record...Online
The podcast about how technology is changing the way organizations communicate, and the way people consume media and information.

