Search results for: crisis
COVID-19 Crisis Communications Webinar with Los Angeles PR Leaders
This Wednesday 4/15/20 at Noon Pacific Time, a panel of Los Angeles public relations agency leaders will convene to discuss developing effective, tasteful COVID-19 media pitches on PR Tech Wednesdays, a weekly video chat open to the first 100 attendees at no charge. REGISTER Angling pitches and press materials so they’re relevant to the news…
Read MoreHOW TO: Prevent a Social Media Crisis
Earlier this week the Los Angeles Chapter of the Public Relations Society of America hosted a panel discussion on what it takes to prevent a social media crisis. In my opinion, PR spends too much time talking about crisis management and not enough time thinking about how to prevent them from happening in the…
Read MoreDigital Crisis Communications: Litmus Test for Evaluating a Crisis
When your critics start calling you out on Twitter and Facebook and your social media monitoring tools start turning up all kinds of negative posts on Instagram and Pinterest, your first impulse might be to gather your key stakeholders and move into social media crisis communications mode. But before you assemble your communications team and…
Read MoreSocial Media Crisis Communications Simulator Prepares Clients for Storm
Social media crisis simulator Firebell, which was recently introduced by PR giant Weber Shandwick, is providing crisis communications training for companies keen to avoid critical missteps in an online brand crisis. In this episode, Weber Shandwick VP Brooke Worden joins guest host Sandra Burrowes to give us a glimpse of FireBell’s realism and effectiveness, attributes…
Read MoreCrisis Communications at US Pacific Command with Daniel King
US Army Lieutenant Colonel Daniel King, Deputy Director at US Pacific Command on the North Korean Nuclear threat and a rise in spoofed Facebook pages of US Military officials. This is an excerpt for an audio interview with the Lt. Colonel, which is available for download.
Read MoreBP Oil Spill Crisis Communications Case Study
An explosion on an oil rig licensed to BP in the Gulf of Mexico triggered an oil spill that has resulted in an ecological and financial disaster of global proportions. United States Navy Public Affairs Officer Jim Hoeft who is coordinating communications at the Official Site of the Deepwater Horizon Unified Command for the Joint…
Read MoreWashington Mutual Crisis Communications Case Study
Handling crisis communications for the biggest bank failure in US history with Former Washington Mutual Vice President of Internal Communications Karen Horn at the PRSA International Conference in San Diego. Prior to her position at WaMu, she was the senior director of employee commitment at Cisco. Crisis Communications at Washington Mutual 01:37 – A…
Read MoreDigital Crisis Communications at FEMA: Case Study
Public information officer John Shea goes On the Record…Online about strategically leveraging social media for crisis communications, the credibility gap between social media communications and your own website, and why press releases are ineffective for direct communications during times of crisis. FEMA Public Information Officer John Shea talks about how the Federal Emergency Management…
Read MoreCrisis Communications Public Relations Software with Gerald Baron
In this exclusive interview on social media management during a crisis, PIER Systems Founder & CEO Gerald Baron explains the trends in online crisis communications, public relations software and the insatiable quest for speed in the media relations business. PIER Systems is on-demand, information management software. PIER systems differentiates their software by tailoring their offering…
Read MoreCrisis Communications at the Red Cross during Hurricane Katrina
This is an interesting interview with some awkward moments featuring Charles Connor, who got a little weird when I dug too deep into the American Red Cross’s response to Hurricane Katrina. Charles Connor was senior vice president for communications and marketing at American Red Cross. He oversaw internal, external, and stakeholder communication and marketing including…
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